ICE denounces telecom regulator for hiring lawyers who worked with private competitors
Business
894 views3
Business
894 views3

ICE denounces telecom regulator for hiring lawyers who worked with private competitors

L. Arias - June 11, 2015

Leaders from the Internal Workers Front (FIT), a coalition of seven unions from the Costa Rican Electricity Institute (ICE), are accusing members of the Telecommunications Superintendency (SUTEL) Council of…

Costa Rican Electricity Institute appeals ₡2 billion fine by regulators
Business
1111 views1
Business
1111 views1

Costa Rican Electricity Institute appeals ₡2 billion fine by regulators

L. Arias - June 4, 2015

The Costa Rican Electricity Institute (ICE) is challenging a ₡2.2 billion ($4 million) fine levied by the Telecommunications Superintendency (SUTEL) for unfair competition involving discounted offers for ICE phone service.…

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition
Business
1269 views
Business
1269 views

Costa Rica’s telecom regulator sanctions state-owned ICE for unfair competition

L. Arias - May 29, 2015

The Telecommunications Superintendency (SUTEL) on Thursday slapped the Costa Rican Electricity Institute (ICE) with a ₡2.2 billion ($4 million) fine for unfair competition carried out on two separate ocassions in…

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds
Business
647 views2
Business
647 views2

3 out of 4 cellphone users in Costa Rica are satisfied with their service, survey finds

L. Arias - January 31, 2015

Costa Rica's Telecommunications Superintendency (SUTEL) on Thursday disclosed the results of a study that found customer satisfaction rates with mobile services in the country is 74 percent on average. Consulting firm Demoscopía…

Court orders state-run mobile carrier to pay customers for poor coverage
Business
752 views
Business
752 views

Court orders state-run mobile carrier to pay customers for poor coverage

L. Arias - December 4, 2014

A Civil and Administrative Tribunal ordered the Costa Rican Electricity Institute (ICE) to pay ₡500,000 ($945) to two of its customers for a lack of signal that prevented…

Court orders new hearing to discuss proposed changes in mobile Internet rates
Business
588 views
Business
588 views

Court orders new hearing to discuss proposed changes in mobile Internet rates

L. Arias - October 7, 2014

The Constitutional Chamber of the Supreme Court, or Sala IV, on Monday evening ordered the Telecommunications Superintendency (SUTEL) to conduct a new study on current mobile market…

Social media campaign targets problems with mobile network coverage
Business
1129 views
Business
1129 views

Social media campaign targets problems with mobile network coverage

L. Arias - September 24, 2014

National Restoration Party lawmaker Fabricio Alvarado this week launched a social media campaign asking mobile phone users to post a message with the hashtag #modoavioncr  (Airplane Mode…

ICE postpaid mobile plans top consumer value ranking in Costa Rica, new study shows
Business
1153 views
Business
1153 views

ICE postpaid mobile plans top consumer value ranking in Costa Rica, new study shows

L. Arias - September 19, 2014

Amid a national debate over a proposed change in mobile Internet rates, a study released this week shows that rate plans from state-owned carrier Kölbi, part of…

Supreme Court’s Constitutional Chamber to hold hearing on proposed mobile Internet rate changes
Business
555 views
Business
555 views

Supreme Court’s Constitutional Chamber to hold hearing on proposed mobile Internet rate changes

L. Arias - September 17, 2014

The Constitutional Chamber of the Supreme Court, or Sala IV, scheduled a hearing on Thursday at 9 a.m. for advocates and opponents of a proposed change in mobile Internet…

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates
Business
704 views
Business
704 views

Supreme Court’s Constitutional Chamber suspends public hearing on proposed changes to mobile Internet rates

L. Arias - June 27, 2014

The Constitutional Chamber of the Supreme Court, or Sala IV, on Friday ordered the suspension of a July 1 hearing at the Telecommunications Superintendency (SUTEL) during which the…