U.S. company Aegis to expand business in Costa Rica

March 21, 2012

Aegis Limited, a global outsourcing services provider, announced Tuesday that it is expanding its operations in Costa Rica by opening a 900-seat call center in Rohrmoser, west of San José.

“Costa Rica has played a vital part in our success. Aegis began operations in Costa Rica in 2006 and today we have nearly 900 employees,” said Sandip Sen, the company’s president of global customer lifecycle management, in a press release.

“Our Costa Rica location serves U.S.-based clients in healthcare, banking, travel and hospitality, retail and technology,” he added.

The new facility is located in the Rohrmoser section of San José, close to the U.S. Embassy, and it will allow the company to provide services in customer care, customer acquisition, reservations, technical support and collections.

The “Aegis Tower” will increase capacity for agents and create “a substantial savings in lease cost, in a logistically better section of San José,” Sen explained.

Facebook Comments

You may be interested

The planet loses 40 soccer fields worth of forests every minute
Climate Change
320 views
Climate Change
320 views

The planet loses 40 soccer fields worth of forests every minute

Michelle Soto / Latin Clima - March 24, 2019

In just 10 years the planet has lost 945,345 km2 of natural forests, a little over the total size of…

Slothy Sunday: The death grip
Environment & Wildlife
302 views
Environment & Wildlife
302 views

Slothy Sunday: The death grip

The Tico Times - March 24, 2019

With their long claws and strong muscles, sloths have a powerful grip. Their bodies are so conditioned to hanging from…

Costa Rica issues invitation to Commission on Human Rights following murder of Bribrí leader
Costa Rica
1182 views
Costa Rica
1182 views

Costa Rica issues invitation to Commission on Human Rights following murder of Bribrí leader

AFP and The Tico Times - March 23, 2019

Costa Rica on Friday invited the Inter-American Commission on Human Rights (IACHR) to visit indigenous territories in the country’s southern…