San José, Costa Rica, since 1956

Call Center Industry Prepares for Major Boom

MANAGUA, Nicaragua – As two new bilingual call centers set up shop in Nicaragua´s tax-free zones and a third outsourcing giant expresses interest in following suit, investment-promotion agency ProNicaragua is scrambling to update its database of English-speaking Nicaraguan workers, estimated to be around 10 percent of the country´s working-age population.

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