Study Finds Tourists Satisfied With Costa Rica

November 9, 2007

“Satisfied” was how 95% of tourists polled described their visits to Costa Rica, according to the results of a study released last Thursday by the National Tourism Chamber (CANATUR).

The Costa Rican Tourism Institute (ICT) contracted the firm EYMSA to conduct the study, which serves as an indicator  o measure visitor satisfaction and examine airports, hotels, transportation providers, tour operators and other businesses that depend on tourism, according to a statement from CANATUR.

It also looks at the reason for tourist satisfaction and whether they will recommend the country to others as a vacation destination, said the chamber’s Director Alberto López.

The study involved 100 interviews carried out with tourists around the country to determine their expectations and 100 interviews to determine their perceptions of the country. It claims a 2.5% rate of error.

All tourists interviewed visited Costa Rica during the second half of 2006. They were asked about the country’s accessibility, food, biodiversity, highways, climate, culture, hotels, telephone and Internet service, prices and security, among other topics.

Among answers they gave as to why they are satisfied with their stay here were the way people treated them, the country’s beauty, adventure and wildlife.

They said they were dissatisfied with security, airport conditions, service at restaurants and prices, which have increased considerably over last year.

 

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